Example scenario · Local service companyCalls and quotes slipping through the cracks
The owner is the IT department. The website, phones, scheduling and invoicing come from different vendors, and after-hours calls go to voicemail.
First 90 days
- Map every system, login and subscription, and secure them
- Connect the website, phones, scheduling and invoicing so jobs flow without retyping
- Cut or consolidate tools that overlap
Your AI office handles
Answers calls and messages after hours, books estimates, sends reminders and follows up on open quotes.
Example scenario · SaaS teamA product that outgrew its first architecture
The founders are making technical calls on the side. Releases are slow, outages are stressful, and there is no one owning security or the roadmap.
First 90 days
- Review the codebase, infrastructure and deploy process
- Set a technical roadmap and a safe release routine
- Lead and build alongside the developers you already have
Your AI office handles
Triages support tickets, drafts release notes, watches uptime and alerts, and summarizes product feedback.
Example scenario · E-commerce storeA storefront held together by plugins
Orders, inventory, shipping and marketing tools don’t talk to each other, and someone spends hours each week fixing data by hand.
First 90 days
- Audit the store platform, apps and integrations
- Fix the order, inventory and fulfillment data flow
- Plan and build the automations that remove manual work
Your AI office handles
Answers order-status and return questions, flags inventory and fulfillment issues, and reports on the week.
ThomasDesk
