ThomasDesk
FAQ
Straight answers.
If your question isn’t here, ask it on the call.
Is it really everything?
On the $10,000 Virtual CTO + AI Office seat: CTO leadership, custom software, your AI office, integrations, vendor management and security oversight are all included. Third-party costs like software licenses and cloud hosting are billed at cost on top. Local Ops is a smaller monthly scope for local service businesses.
What does “AI office” mean?
AI assistants set up for specific jobs: answering, following up, reporting and support. They are software, not people, and I oversee them.
Who will I actually work with?
Me, Daniel, or a vetted senior CTO I oversee. Either way, I personally review every account, and your AI office works around the clock.
How do you vet your CTOs?
We only hire the best. Every CTO goes through an application, a technical deep-dive with me, reference checks, and a paid trial client under my review. We accept a small percentage of applicants.
How much CTO time do I get?
Virtual CTO + AI Office: about 6 hours a week of direct senior CTO time plus the 24/7 AI office. Local Ops: about 4 hours a week plus the AI office. Replies within one business day. I cap clients so that time is real.
What happens in the first 30 days?
I document every system, vendor and cost, and deliver a written plan plus the first quick wins. That map is yours whether or not you stay.
What happens to my code if I leave?
It’s yours. I hand over everything: code, accounts, data and documentation.
Is there a long contract?
No. Month-to-month with 30 days’ written notice.
Do you replace my current IT person or vendors?
Not necessarily. I lead them, and only recommend changes that save money or reduce risk.
Will the AI act without my approval?
Only inside rules you approve. Quotes, pricing, spending and sensitive decisions stay with people.
Do you work remotely?
Yes, with in-person visits possible in Northeast Florida.
How do I pay?
All invoices go through Square. Monthly seats are billed in advance. Quick Win and Audit are one-time Square invoices.
Can I start smaller?
Yes. AI Quick Win is $2,000 one time for a scoped 7-day fix. Tech & AI Office Audit is $5,000 one time; if you start Local Ops or Virtual CTO within 30 days, the $5,000 is credited toward your first month. Local Ops is $5,000/month for local service businesses.
Do you work with agencies?
Yes. Marketing and web agencies can resell or subcontract delivery under their brand, or keep me disclosed as the specialist. Fixed quote before you quote your client. Details at /agencies/.
Are there seats open?
4 of 10 client seats are filled, so 6 are open right now.
Your next step
Find out what your tech should be doing for you.
A 30-minute call. You’ll leave with at least one clear next step, even if we never work together.
I cap the number of clients so every account gets real attention. I reply within one business day.